News & Insights

Your NRF 2026 Survival Guide

A practical, strategy-focused guide to navigating NRF 2026 and turning the experience into real value for your business. NRF is one of the most energizing and fast-paced events in the retail world. Thousands of leaders, hundreds of sessions, nonstop innovations, and...

The AI Personalization Maturity Curve: Why Most Retailers Are Stuck at Level 2 — and How to Break Through

Most retailers believe they’re personalizing, but many remain stuck at an early maturity stage. Here’s what it takes to move from segmentation to real-time, AI-driven personalization at scale. AI will be one of the biggest themes at NRF 2026, and retailers are already...

Lessons Retailers of All Sizes Can Learn at NRF

Four powerful lessons retailers can take from NRF and apply to growth, innovation, and operational excellence in 2026. NRF is more than a large trade show. It is one of the few places where the entire retail community gathers to share what is working, what is...

The Rise of Sustainable Retail

A forward-looking view on how sustainability is reshaping retail operations, supply chains, and growth strategies ahead of NRF 2026. Sustainability is no longer a side initiative or a marketing gesture. It has become a defining element of modern retail strategy and a...

What Retailers Can Be Thankful for at This Year’s NRF (The Next Now)

A Thanksgiving-to-NRF reflection on what’s working in retail and how leaders can carry that momentum into 2026. As Thanksgiving wraps up and the retail world shifts into NRF mode, it’s a natural moment to pause, reflect, and appreciate the progress the industry has...

From Reactive to Proactive: AMS as the Engine of Continuous Excellence

A modern AMS model shifts IT from firefighting to continuous improvement through automation, proactive monitoring, and shift-left practices. Learn how organizations can reduce incidents, accelerate releases, and turn application management into a true engine of...

The Tech Everyone Will Be Talking About at NRF 2026

A retailer’s guide to navigating emerging technology at NRF and turning innovation into practical, measurable value. NRF is where the retail industry gets a first look at what is possible and what is already reshaping the market. It is where technology moves from...

Where Connection Drives Momentum

REFLECTIONS FROM EVERCONNECT 2025 When people who care about their work and each other come together, progress happens. That was the spirit of EverConnect 2025, our annual company gathering, held this year in New Orleans. For four days, EverBlue paused the day-to-day...

Why Change Management Matters for Retailers in ERP Projects

If you're a small or medium-sized retailer looking at an ERP (Enterprise Resource Planning) project, you might already be sweating over the big task ahead. While implementing a new system is exciting—new efficiencies, better data insights, and streamlined processes—it...

The Rise of ‘Green Friday’: How to Make Black Friday Eco-Friendly

It’s that time of year again—the one that inspires images of overflowing shopping carts, endless checkout lines, and deals so good they make even the most frugal shoppers giddy. Black Friday is here! But what if this year we added a little twist? Enter: Green...

Choosing Between SAP Staff Augmentation and In-House Hiring: What’s Best for Your Business

Navigate the complexities of SAP staffing with confidence. Explore the best options for your business needs.When your business has SAP needs, you face a big decision: should you build an in-house team, or should you go with a Flexible Workforce Strategy (aka SAP staff...

Why Finance Should Be Your First Stop on the ERP Journey

Implementing a new ERP system can feel like a massive project, especially in the fast-paced world of retail. But here's a pro tip: always start with finance. It might not sound glamorous, but trust me, finance is where the magic happens. Let’s break down why leading...

Is Now the Time to Migrate to SAP S/4HANA?

Transformation is not just about technology; it's about rethinking how we do business in an increasingly digital worldSAP introduced S/4HANA to the global market on February 3, 2015. Over the past nine years, S/4HANA has matured significantly and has become widely...

Which Came First: The POS or the ERP

As a retailer, you might be asking yourself a classic chicken-or-egg question when it comes to your technology: "Should I start with a new Point of Sale (POS) system, or do I need to dive into an ERP (Enterprise Resource Planning) system first?" Both are critical...

Why Small to Medium Retailers Should Cleanse Their Data and Plan Before an ERP Transformation

For small and medium retailers, moving to an ERP system like SAP S/4HANA can be a game-changer, streamlining processes, improving efficiency, and enabling smarter business decisions. However, one critical step is often overlooked: cleansing your data and establishing...

Insights – Unlocking the Secrets to a Successful SAP Project

Implementing an SAP project can be a game-changer for any organization, driving efficiency, innovation, and growth. However, the path to success is fraught with potential pitfalls. Understanding the keys to a successful SAP project and recognizing the common risks can...

Insights: Unveiling the Power of SAP’s Business Technology Platform (BTP) for Streamlined Digital Transformation

In our current evolving business landscape, harnessing the potential of cutting-edge technology is essential for staying competitive. Among the myriad of solutions available, SAP's Business Technology Platform (BTP) stands out as a comprehensive suite designed to...

The Power Trio for Career Growth: Mentorship, Sponsorship, and Allyship

At Sapphire 2024, I had the amazing opportunity to sit down with Margaret Anderson, SVP at SAP, and Kimberly Burke, VP at Cargill, at the SAP SAPPHIRE and ASUG Annual Conference in Orlando. We shared the stage to talk about three key pillars that can supercharge your...

Generative AI and the Supply Chain

Generative AI is a branch of artificial intelligence that focuses on creating new content. It stands out for its ability to create new, unique data outputs like maintenance schedule, future product trends or even potential disruption that would impact inventory...