SAP® Omnichannel Sales Transfer and Audit

Streamline Your Retail Experience

The Modern Retail Landscape

Omnichannel retailing continues to bring on new challenges and opportunities daily. Shoppers expect seamless experiences, yet integrating various sales channels to meet demand is challenging because retailers must have accurate, real-time insights into their sales data. This accuracy is vital for enhancing customer satisfaction and improving the bottom line. Manually monitoring sales data across channels is time-consuming and can lead to inaccuracies, therefore an automated point-of-sale (POS) tool that can swiftly and correctly detect discrepancies and solve them is vital to any retail business.

With rising demands on the workforce, automated solutions that minimize human effort are essential. Whether retailers are small or large, they need scalable solutions to grow with their business while reducing overhead costs. Consider a retailer who has a high number of retail transactions and inventory turnover – an intelligent sales audit solution can process transactions automatically, making real-time data available to other systems thus ensuring accurate inventory levels.

The emergence of SAP Industry Cloud software solutions levels the playing field. In the past, the high costs of licensing and implementing on-premise solutions deterred many small to midmarket retailers. Now, tools like SAP Omnichannel Sales Transfer and Audit (OSTA) allow these retailers to streamline their sales auditing process and maintain data integrity. This not only ensures accuracy but also facilitates integration with other systems. Even retailers with a smaller footprint can seize opportunities that were once deemed financially inaccessible.

Key Features

Streamlined view into gap check for missing or duplicate transactions

Transaction error checks including – product, store/site, and amount balance

Fraud detection: identifies unusual transactions that may indicate fraudulent activity

Regulatory compliance with tax laws and other legal obligations

Microservice architecture

Benefits

Ensure positive customer experience through a data foundation that empowers users to deliver automated, tailored, product recommendations

Offer error-resolution recommendations derived from historical trends, aiding users in promptly rectifying errors, maintaining data coherence, and adhering to regulations

Implement automation to decrease manual involvement and amplify operational effectiveness, allowing employees to focus on value-adding tasks

Karen Milone

Solution Director

LinkedIn

“With the emergence of SAP Industry Cloud software solutions, even small to midmarket retailers, once deterred by the costs of licensing and implementing on-premise solutions, can now embrace a newfound competitive advantage. SAP Omnichannel Sales Transfer and Audit (OSTA) epitomizes this shift for all retailers.

This state-of-the-art solution simplifies POS data transfer and sales audit, enhancing the retail experience. The time to realized value is significantly decreased, and by guaranteeing data accuracy and granting access to this data for subsequent, follow-on solutions, even retailers with a smaller footprint can seize opportunities that were once financially out of reach.”