Project Management Trends
Elevated Expectations and Requirements for Today’s Project ManagerBalancing Innovation, Technical Proficiency, and Strategic Leadership
In today’s dynamic business landscape and rapid technological advancements, the role of the project manager evolves to address challenges like risk mitigation, faster time-to-market, efficient cost management, and value generation for their organization. The expectation is being set for project managers to seamlessly adapt and meet these demands to ensure project success.
As project demands increase, the project manager’s role extends beyond traditional management to include strategic advisory, innovation leadership, and proactive handling of disruptions. This involves embracing disruptive changes as growth opportunities, while managing core project management responsibilities such as integration, quality assurance, stakeholder management, and team leadership, all while prioritizing effective communication and risk management.
While it may seem daunting, project managers embrace these challenges and continually evolve as agents for change. They do however also require a broad understanding of technical aspects to communicate, identify dependencies, manage constraints, and make informed decisions, necessitating continuous development of their technical skills.
In addition to these foundational aspects of project management, PMs must adeptly execute methodologies such as Scrum, Agile, Waterfall, and Hybrid and tailor them to each project’s needs. Effective communication skills, both verbal and written, are essential, accompanied by strong active listening abilities. PMs must excel in time, budget, and resource management, demonstrating the ability to prioritize tasks and showcase exceptional problem-solving and decision-making skills.
The 2024 Pulse of the Profession (Future of Project Work: Moving Past Office-Centric Models | PMI) showed senior leaders indicated 64% of their teams require new or enhanced technical skills, such as data analysis and agile project management practices. Additionally, 61% need to develop power skills, including communication and collaborative leadership, while 54% must improve their business acumen skills, such as understanding the organization and/or industry.
With the changes mentioned and in addition to the current skills required for PMs, the role must also evolve to have a deeper understanding of the following five skillsets:
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- The need to become innovation orientated:
This marks a pivotal shift and perhaps the most significant change on the horizon. With PMs taking on a governance role and becoming catalysts for innovation, a shift in mindset is imperative. This transformation is closely tied to the need for agile adaptation. PMs must continually pivot in response to evolving circumstances, whether stemming from new technologies, market shifts, or unforeseen challenges. The ability to pinpoint issues, devise inventive solutions, and execute strategic plans is paramount for surmounting obstacles and achieving project success. Given the rapid pace of change, PMs must embrace lifelong learning, staying abreast of industry trends, best practices, and emerging methodologies to remain impactful in their roles.
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Enhanced Leadership and Change Management Skills: Although not a new topic, it is imperative for the future PM. As demands grow on the PM as being the driver for innovation, the PM role will need to own and grow the following skills:
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- Leadership: Effective leadership skills will remain essential for guiding teams toward common goals, fostering collaboration, and inspiring motivation, especially in remote or distributed work environments. Understanding and managing emotions, both their own and those of team members, will be crucial for building strong relationships, resolving conflicts, and maintaining morale.
- Strategic and business management skills: Project managers must be able to see the big picture, aligning projects with organizational goals and anticipating future trends to stay ahead of the curve.
- Change Management: PMs must take on the role of change leaders within their organizations, championing the need for change and innovation, inspiring others to embrace it, and providing direction throughout the process. Anticipating and addressing resistance to change is crucial for overcoming barriers and ensuring successful implementation. Project managers must identify sources of resistance, address concerns, and involve resistant individuals in the change process to gain their support.
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- Understanding and leveraging data and AI Tools: As Big Data and Artificial Intelligence gain prominence, PMs must not only comprehend these developments but also harness data to enhance decision-making and drive efficiencies. With technology playing an increasingly pivotal role in project management, PMs need to be adept with project management software, collaboration tools, data analytics, and industry-specific emerging technologies.
A report recently released by Microsoft and Linked indicated that 71% of leaders will rather hire a candidate with AI skills who has less experience, than an experienced candidate without these skills and 66% of leaders indicating they will not hire someone without AI skills. This show the fundamental shift towards the expectation that AI is being embedded in everyday work. AI at Work Is Here. Now Comes the Hard Part (microsoft.com)
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Security Conscious: Although the PM cannot be expected to be a security expert, there will be a growing expectation that security aspects are inherently embedded in projects. Linked to Data, PM’s need to understand the value of Data and vulnerability of endpoints and associated security risks. Security should be integrated into every phase of the project management process, from planning and design to implementation and maintenance.
The critical question arises: How does this project transition take place and integrate into an organization effectively? Well, it must be ingrained into the company culture to ensure the organization’s longevity. I see this as a two-way street – the organization and the PM have dual responsibility in driving this forward. Here are some ways to ensure this happens:
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Embrace disruption, be risk tolerant and focus on innovation: Not only does the PM need to have the innovation mindset, but the organization will also need to be open to disruption while enabling the PM to explore new ways of ., for instance embracing and implementing AI tools to assist not only in the planning aspects, but leveraging these tools for efficiencies in productivity for deriving actions and summarizing meetings, using the organizations historic Risk and Issues, Lessons learnt and getting an pre-emptive analysis, which can be incorporated into the planning aspects. Also, leveraging AI for more informed, real-time decision making which assist in responding faster to changing conditions.
Although I listed this as the first topic, it will probably be the one that will require the most effort and take the longest to achieve.
- Project managers should become actively involved or aligned with the organization’s strategic objectives and decision making. While the primary responsibility lies with the organization to involve the PM in the strategic process and decision-making, the PM should proactively seek to be more engaged, at minimum, in understanding the strategic direction.
While this represents a significant request for organizations, the initial step, as highlighted earlier, involves integrating strategic comprehension and empowering PMs to lead and make decisions not only within projects but also at least providing input into the organization strategy as a whole. Establishing a feedback loop is essential, merging strategic intent with project delivery for ongoing evaluation and enhancement. It’s crucial to establish a boundary framework where PMs have the autonomy to make decisions and guide their projects, with opportunities created to provide feedback on the organization’s decision-making processes.
- Formal career path and training enhancements: The most effective approach to initiate the transformation of a PM into an innovator is by identifying areas of growth and learning. For instance, Jen Fitzpatrick, with her innovations at Google Maps such as real-time traffic updates and Street View integration, exemplifies how a PM can pave the way for innovation. By identifying elements of growth and learning, the PM can start carving out a path for innovation and engage in discussions with leadership to become a catalyst for change and innovation. Essentially, to evolve into an innovator, a PM must foster innovation and not only steer their career towards success but also collaborate with the organization for overall success.
We’d love to hear how you and how your project management practices and organizations are adapting to these changes in the project management field. What new practices have you already integrated or are planning to integrate into your projects? Share your experiences and insights in the comments below to join the conversation on the evolving world of project management.
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Ruan Mynhardt
Partner
“In today’s business landscape, the expectations for project managers are higher than ever. They must not only navigate traditional project management responsibilities but also embrace roles as strategic advisors, innovation leaders, and change agents. By continuously developing technical skills, leveraging data and AI tools, and integrating security consciousness into every phase of their work, project managers are well-positioned to drive success and value in their organizations. As we move forward, the ability to adapt, innovate, and lead with a deep understanding of both technical and strategic aspects will be the foundation of effective project management.”
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