People & Culture, Technology
The Real Test of Character One of my most borrowed sayings is: people are like tea bags – you see what inside of them when you put them in hot water (thank you to Ralph Haffenden of Threadline Leadership). In other words…you see people’s true nature when times are...
Artificial Intelligence, People & Culture, Technology
Generative AI dominated NRF 2026. Here’s what retailers need to know about embedded AI, SAP capabilities, and how decision-making is changing in 2026. It’s no surprise that Generative AI was the biggest topic at NRF 2026. What stood out this year was not just how...
People & Culture, Technology
Four powerful lessons retailers can take from NRF and apply to growth, innovation, and operational excellence in 2026. NRF is more than a large trade show. It is one of the few places where the entire retail community gathers to share what is working, what is...
People & Culture, Technology
A Thanksgiving-to-NRF reflection on what’s working in retail and how leaders can carry that momentum into 2026. As Thanksgiving wraps up and the retail world shifts into NRF mode, it’s a natural moment to pause, reflect, and appreciate the progress the industry has...
People & Culture, Technology
A modern AMS model shifts IT from firefighting to continuous improvement through automation, proactive monitoring, and shift-left practices. Learn how organizations can reduce incidents, accelerate releases, and turn application management into a true engine of...
